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  • Introduction
  • Modules
    • Module 1: Preparing To Be An ESS Responder
    • Module 2: ESS Overview
    • Module 3: ESS Responder Functions
    • Module 4: Scenario
  • Resources

Responsibilities of ESS Responders

Commitment. Responders shall have a commitment to serve their community and the ESS mission to the best of their abilities, assuring the integrity of the program.

Confidentiality. Responders shall respect the confidentiality of information received during an emergency response to anyone other than authorized emergency responders. If necessary, clarification should be sought from appropriate authority. Confidential information must not be used for personal gains.

Quality of Service. Responders shall provide service to individuals affected by disasters in a manner that is courteous, caring, and professional, while respecting the dignity of people receiving services.

Behaviour. Responders shall:

  • Conduct themselves in a manner that meets acceptable social standards and contribute to an environment of mutual respect and dignity, free from discrimination or harassment.
  • Follow operational guidelines and established reporting structures.
  • Exercise discretion with comments made in public about an incident, people, or other organizations involved.

Self Care. Responders shall:

  • Take care of their own physical and emotional health and support team members to do the same.
  • Report unsafe conditions to their supervisor, ensuring the safety of themselves and others.

Media Statements. Responders shall direct all enquiries from the media to the designated Information Officer.

 

Module Menu

  • Module 3: ESS Responder Functions
    • ESS Responder Requirements
      • Local Authority Requirements
      • Provincial Requirements
    • Standards of Conduct for ESS Responders
      • Responsibilities of ESS Responders
      • Rights of ESS Responders
    • Public Safety Lifeline Volunteer Code of Conduct
    • ESS Call Out
      • Date and Time Recording
    • Reporting to Work
      • First-In
      • All ESS Responders
      • Worker Safety
      • Level One Response
      • Level Two or Three Response
      • After Your Assignment

About

  • About Us
  • Acknowledgements

Partners

  • JIBC Emergency Management Division
  • Emergency Management BC
Creative Commons License

Introduction to Reception Centres by Emergency Management BC (EMBC), in partnership with the Justice Institute of British Columbia (JIBC) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License. Permissions beyond the scope of this license may be available at https://www.jibc.ca/ess/